Updated On
May 06, 2020
Category
Retail
client
Retail Organization
retail-fraud-case-study

01. The Challenge

M Many retail organizations feature a high turnover rate of supplies, continuous pressure on ever decreasing margins, and poor retention of specific groups of employees.  Indications of fraud, therefore, need to be addressed quickly to prevent the damage from increasing to significant amounts due to the time it takes to address these incidents.

A complicating factor when detecting fraud is the behavior at the cash register: many exceptions in day-to-day business look like actual indications of fraud. In order to prevent many false positive indications of fraud, these exceptions need to be removed, thus saving time and money on investigations that would have led to no result.

02. The Solution

To be successful in retail organizations the base architecture of the BusinessForensics suite has been adapted to enable adequate monitoring of the high speed and large volumes of which data is generated. The learning ability of the software enables us to continuously improve the configuration in order to limit the number of false positives.

The flexibility and options to integrate the HQ CASE module enables us to call upon the original sources of relevant evidence and to include this in the electronic fraud files. The final results are a saving on the cost and processing time when doing fraud investigations, decreasing of damages when fraud occurs and an improvement in proving detected fraud. Recent organizational changes en further growth have led to an increase of control..

Return-on-Investment (ROI)

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